FAQ

When will my order ship?

During the CV pandemic, it's much harder to get the supplies needed in a timely fashion, and hence fulfilling on ordered items takes longer than usual. That, combined with a large number of orders due to huge demand, results in longer than average ship times. Please allow 3-4 days for your order to be filled for Fangs™ or Minis™. For Ranger™ Kits, allow a week or more since these items are printed on-demand and take 9 hours to print, each. 

We are lucky to be able to operate at all in the current lockdown.

If you need your product in less time than listed above, please don't order expecting it to arrive sooner. We'll get orders out as soon as it's possible to do so.  Thanks for your patience and understanding.

Fangs™ & Fangs Mini™, and Fangs™ Pint bumper

What's the difference between Fangs™ and Fang™ Minis?

Fangs™ 2.1 feature a larger wheel (35mm diameter vs. 25mm for Minis) that is more capable over rough pavement. Fang™ Minis 2.0 are smaller and more discreet, with a compact design that is more easily hidden in the bumper recess of the Onewheel nose. They are for experienced riders who want to reduce friction of the nose on the pavement, or for doing endless Fang™ Drags, and are best suited to smoother pavement. If you're unsure of which to get, then regular size Fangs are a great place to start. 

Full size Fangs™ keep the nose of the board a bit higher off the pavement, and extend down from the front bumper more than Minis.  Fang™ Minis are compact and streamlined, and due to that, the nose of the Onewheel sits closer to the ground when they are rolling. Therefore, it's a bit easier to stay on when using full size Fangs™ 2.1, because the nose isn't at the steeper angle it is when using Minis.

Do they really work?

In short, FANGS™ work for many situations. Every rider has their own skill level. Better riders with superior balance or lots of experience will be able to ride out more situations than new riders. Consider that the wheels simply reduce friction of the nose on the ground. If it touches down on the pavement (regardless of speed), you want the least amount of friction possible. Less friction equals slower deceleration. Slower deceleration means you have a better chance of regaining control. And a better chance of regaining control means you don't fall off as often in these situations. Fangs will give you a few precious seconds to realize what happened when the nose drops, and allow you to jump off or regain control. Like anything else, using Fangs is a learned skill. With practice you will be able to do tricks, ride on the nose for a short distance, and more.

People who claim they "don't work" have simply never tried them and are more concerned with "looking cool" to everyone else, thinking that being dangerous is better than using reason and logic to help mitigate friction effects. But the fact remains: wheels rolling on the pavement will always have less friction than a hard plastic bumper scraping along the same surface. The more weight that is applied to the nose on the ground while in motion, the more this truth becomes evident. Try doing FANGS™ drag starts with no bumper wheels and you will surely bail.

And now, with over 5000 riders using FANGS™, there is no more debate on their effectiveness. They have been proven time and again to be the best nose wheels in the industry. Several competitors have also appeared, offering the same features at a much higher price. You don't need a giant, ugly bumper to get nose wheels that work better than any others. Grab some FANGS™, take a few minutes to install them, and ride with confidence.

Always wear your pads and a helmet.

Why not use larger wheels?

Because the whole point of Fangs™ is to simply reduce the friction of the nose on the ground. And smaller, discreet wheels do a great job at that.  Sure, we could put rollerblade wheels out in front of the board, and never fall from a nosedive. But what fun would that be?  It looks ridiculous and defeats the idea of a "one-wheel".  Large wheels get in the way during sharp turns, and also reduce the hill angle you can climb. Not great tradeoffs, really.

Since no bumper wheels really work on dirt or grass (contrary to the companies selling them), there isn't much point in going beyond a size that rolls well on most concrete surfaces.  Even rollerblade-sized wheels do not work on dirt...they simply dig in.

Discreet, tough, and capable....that's the sweet spot for bumper wheels and how Fangs™ will continue to be designed.

BONE™ Flex Handles

How flexible are the Bone handles? Can they break?

Bone Flex handles are made of thermoplastic polyurethane, and can be bent in half without breaking (and once released they return to their original shape). They have the hardness of an o-ring. They are virtually unbreakable in the same way a tire is "unbreakable". They simply bend as far as you can push them.


I have Side Kicks on my board. Will the Bone Flex™ handle fit?

Yes!  Please specify in the "notes to seller" option box when checking out, which brand of Side Kicks you have and which model.  This is important because they vary in thickness. For instance, the "Elmers" color from FloatLife is thinner than their normal Side Kicks. Tolerances are very tight to ensure a good fit, so even a millimeter difference is a lot. The mounts for Side Kicks clear only the depth of the rail plus the Side Kick.

To install over sidekicks, you must remove the top and bottom ones if installed. Put the handle on over the side-mounted Side Kicks and tighten down. Then cut the top and bottom Side Kicks to fit around the mounts, and re-apply (you will have left, center, and right pieces. Go slowly and trim a bit at a time to ensure a seamless fit.


Why aren't Bone Flex handles cheaper? I can get a handle on Amazon for $10!

Budget handles do work, and are good option for some...if you want to try that, more power to you. But they are not custom-made for the Onewheel like Bone Flex™ handles. And they don't protect the side of the board they are mounted on either. The design and uniqueness of the Onewheel, in our opinion, demands a handle that is just as unique. We spent months designing and testing the Bone Flex handle so that it fits perfectly and works reliably.

The cheaper nylon handles also do not give you the same solid connection to your board that a Bone Flex handle does. Nylon straps simply hang the weight of the Onewheel on a swinging pendulum, which makes it harder to control when carrying. Bone Flex handles give a solid, connected feel to the board, allowing for full control while loading in or out of your car, or carrying over rough terrain or up a hill. 

Each Bone Flex handle takes around 9 hours to print, as the material cannot be extruded too fast without warping that ruins the print. Therefore, the quantities we can deliver are currently too low to give a better price point. They simply tie up each machine for too long. If we sold them any cheaper we'd be losing money on each one, which isn't viable for a long term business. And once printed, each handle requires finishing by hand to make it into the product you receive.


How do the Bone Flex handles attach?  Do I have to drill holes in my frames? Will it void my warranty?

No! The Bone Flex handles attach with a simple clamping feature that "grips" the frame tightly using four stainless steel screws and nuts. It takes less than 5 minutes to install using a 3mm hex driver. No holes to drill, no velcro or nylon "straps" to continually tighten, and no more flat metal pieces right where your knuckles are. And no warranty voided, ever!


Why not use the same 1/8" hex screws used on the rest of the board to minimize tool carrying requirements?

We believe the metric system to be a superior, intuitive, and easy to understand method for specifying screw lengths, dimensions, etc. It's much harder to visualize a 13/64" dimension instead of a 4mm one. And if you simply carry a single 3mm hex driver, you can use it on the handle screws and the other 1/8" screws that are used on the Onewheel board with no ill effects. However, it doesn't work the other way - 1/8" is slightly more than 3mm. Try the metric system and see for yourself how easy it is.


If my Bone Flex handle gets dirty, can I wash / scrub it?

Sure! It's extremely durable and impervious to water, UV light, and oils. Dish soap and water clean it very well and will make it look brand new. Since the hardware is all stainless steel, you won't have to worry about rust.


Can I mix colors with the mounts and handle?

If you want to, sure!  We've experimented with mixing up the colors - one color for the mounts, and another for the actual hand-grip. A useful method is to try black mounts with a colored hand-grip, which makes the handle appear smaller to the eye, because the black mounts are less visible against the black tire and wheel. See the handle pictures for an example.

 

RANGER™ Kits

What is the difference between the Ranger Kits and the other EGO-battery based solutions for Onewheel V1 and Plus boards?

Ranger™ is the original and best quality EGO-extender around. There are copies available from other vendors, but none match the quality of the Ranger™.  With a urethane rubber mount, laser cut stainless steel tabs, stainless steel mounting hardware, and 12 gauge copper wiring throughout, these kits are the top quality choice for your Onewheel. Other vendors continue to update their kits to try to match ours, yet they are still far behind in quality.

Ask anyone lucky enough to own a Ranger™ kit, and you'll hear about how it ended their range anxiety.


Do Ranger™ kits work with XR's or Pints?

Unfortunately no, because the EGO battery has a voltage that is too far below the voltage of the XR and Pint. 

What is the difference between the Parallel Cable kit and the Vampire / VNR kit?

The parallel cable kit is a more involved install that requires opening the battery box of the Onewheel. It's not hard to do but requires careful installation to prevent damaging the BMS (battery management system) card inside the box. A cable from the Ranger™ mount runs into a hole you drill in the battery box, and connects using a pre-soldered XT30 connector that can only be plugged in one way. The Onewheel is unaware of the additional battery and operates as usual...it just goes 2-3 times as far depending on the battery chosen. 

The Vampire/VNR kit is a simpler install. The included wire assembly runs from the Ranger mount to the connector underneath the dust shield where the controller is. Using simple "vampire" connectors known as Posi-taps (included with the kit), you simply "tap-in" to the wires already coming from the Onewheel's main battery.

Advantages and disadvantages of each:
Parallel versions can hook up the EGO battery at the start of the ride. VNR systems may require you to ride a bit first to run the internal battery down to 75-80% before plugging in the Ranger / EGO battery, to avoid overcharge errors in the app.

The Parallel version will not report correct battery levels in the app, because the Onewheel is not aware that battery capacity has been increased.  Therefore, the "remaining" battery level will drop to 1% - but this just represents 50% charge level when using a 2.5AH Ego battery, or about 66% charge when using a 5.0AH Ego battery. The best metric to use is the "% used" - this will show how much has been used (as opposed to how much is left).  

The VNR kit shows correct battery levels, however the wait to plug in, instead of at the start of the ride like the parallel cable, is more of an inconvenience to some. 

The best power delivery, and most seamless use, is the parallel kit...but it's also a bit more work to install. Choose what works for you!

In both kits, full color photos compliment step-by-step instructions to get you up and running in no time. In addition, several installation videos for the Ranger™ Kits are now available on YouTube.